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Become a Customer Success Executive

Say goodbye to recruitment agencies. Say hey to Tempo.


Location: London

Building Culture in the Age of Flexible Working


What you will be doing

As a Customer Success Executive you'll be responsible for ensuring clients and candidates get the best experience and service possible.

  • You will act as an account manager for inbound employers, ensuring they understand how to use the platform and can connect with relevant candidates as quickly as possible
  • You will deal with candidate queries, whether it be how to complete their profile, tips on recording video or how to get to an interview or new job
  • You will manage the end to end recruitment process for both the client and candidate
  • You will help map out the candidate and client life-cycle and suggest process improvements and efficiencies
  • You will assist with compliance: taking copies of relevant documents once they have accepted a role through the platform
  • You will assist with any ad hoc projects with growth, ops, tech and marketing - such as social media blogs and videos


Company benefits: • Flexible working • Remote working • Team lunches and company socials • Mental health coaching • Ping pong table

Onwards to our company and culture…

We are Tempo

Tempo is on a mission to make recruitment exciting again.


We believe that hiring should be the most exciting thing a company does, but it has become a process that both companies and individuals dread. So Tempo is on a mission to make recruitment exciting again.

The Tempo platform uses video technology, machine learning and automation to make it quick and easy for companies and individuals to meet and manage the entire hiring process end-to-end. 

What we're all about

Since launch in May 2017 the platform has been used by some of the boldest brands in the world, including the likes of Monzo, Boston Consulting Group and Babylon Health, and we’ve built a candidate community of more than 40,000 people.

Tempo has created an end-to end hiring platform that encompasses sourcing, screening and interviewing. Using video and machine learnings to streamline the process, we have slashed the average time-to-hire to just 3 days whilst reducing costs by 65%.

We’re challenging the status quo to transform an experience that’s slow, demoralising and expensive and in to something quick, easy and cost-effective. We’re unlike anything the recruitment industry has ever seen...

We are a young, diverse team with a breadth of experience.

Having worked at a variety of cool companies such as BBC, Sky, KPMG, Bain and Perkbox, each member of the team brings something different to the table. Not only do we work hard, but we like to have a laugh too, in particular at our monthly socials and weekly football matches. 

We give people a lot of responsibility early.

We are constantly growing and adapting so no day is the same when you work for Tempo. This gives a graduate the perfect opportunity to learn and grow in a fast-paced and exciting environment. As we continue to expand, different roles and opportunities will open up across sectors, giving graduates a great chance for movement and progression within the company.

Like what you see?