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Become a Graduate Administrator - PPI

A fantastic opportunity for an individual to join a Big Four Professional Services firm, with a fast paced but highly supportive work environment.


Location: Glasgow

What you will be doing

Our client Deloitte, a 'Big Four' Professional Services firm, is looking for Graduates to join the administrative support team on a financial review project.

Shift patterns/rates available:

 • Dayshift - (Mon - Fri) - £90 per day

• Nightshift - 7pm – 7am (Mon - Wed) - £150 per shift

• Weekend shift - 6pm – 6am (Thurs), 7am – 7pm (Sat - Sun) - £150 per shift

  • You will research, gather and present data relevant to the customer complaint using in-house systems to log and allocate cases for review
  • You will ensure the complaint handling process is complete and sufficient data has been gathered to ensure full investigation can be completed
  • You will gather information to deadlines and quality standards whilst maintaining customer outcomes
  • You will communicate with clients through written correspondence
  • You will process figures, carry out analysis and produce reports
  • You will liaise with the investigations team and senior managers

What you will have

You’ll be working on a financial review project run by Deloitte. You will receive support throughout your role, including a detailed training & accreditation programme with support from skilled professionals.

The knowledge, skills and experience we're looking for are listed below.

  • You have a 2:2 degree or higher (obtained or predicted)
  • You have an understanding of the products against which PPI complaints are made
  • You have the ability to provide excellent customer service
  • You have the ability to identify opportunities to improve the customer experience
  • You can work to set personal performance standards and work with the team to contribute to customer outcome within a timescale
    You are highly organised and confident to use multiple banking systems
    You are driven to achieve targets and take ownership of workload
    You have excellent analytical and letter writing skills with attention to detail

Company benefits: Training provided • Boost your CV • Develop new skills • Gain experience 

Onwards to our company and culture…

We are Momenta Group

Every year, we place thousands of contract professionals into exciting roles in the UK, Australia and many other countries



We are a market-leading recruitment business for Financial Services and other skilled industries.

For over twenty years we have been bringing together businesses and specialist contract resource to manage high-importance projects.


Working with us gives you more choice.

Join our network of professional interim managers and you can develop a career working with professional services firms and FTSE 100 companies. Shape your own lifestyle and have access to interesting projects with well-known clients which we can offer through our deep, long standing, strategic partner relationships.


We have been involved in some of the largest, most high-profile remediation projects in the Financial Services industry.



Becoming a Momenta Associate means you're part of a market-leading contract workforce.


Every year, we place thousands of contract professionals into exciting roles in the UK, Australia and many other countries. You'll use your existing knowledge and experience to make a difference to the work our clients do, as well as advance your career and develop new skills.

Join our team and you will get a competitive salary, with incremental pay increases and bonuses for top performers. You will also work in a dynamic and encouraging working environment, receiving  support and detailed training to enable you to quickly progress your career. 

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