Manage a case load of customers from initial booking to happy returner.
Through excellent customer service you will assist our customers through the flight booking process and pre-departure procedure. You will look at ways to add real value to the customer’s experience via our range of products and services in order to achieve your individual targets and KPIs.
Described by the Manchester Evening News as “Salford’s coolest office”.
Offering a wide choice of life-changing and unforgettable experiences, whether that involves visiting the sites in Europe’s cultural cities, volunteering in South Africa, partying in Amsterdam, working at an American Summer Camp or teaching in Thailand.
At Invasion HQ, our focus revolves very much around a 'work hard, play hard, make a difference' mentality. We all strive to work as one team, towards one goal. This further reflected in the many social and team building events that we hold for our staff. Past events include, escape rooms, cocktail evenings and staff parties.
We provide the ideal environment for a graduate. We really throw all of our employees in at the deep end, which enables them to take on responsibility and allows them to gain experience and knowledge very quickly. There is furthermore the room for progression and flexibility to travel, for those who are motivated to go the extra mile.