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Become a Sales & Services Travel Advisor

Manage a case load of customers from initial booking to happy returner.

Benefits   

  • • £16,000 salary
  • • Bonuses
  • • Travel opportunities 
  • • Career progression 

What you will be doing

Through excellent customer service you will assist our customers through the flight booking process and pre-departure procedure. You will look at ways to add real value to the customer’s experience via our range of products and services in order to achieve your individual targets and KPIs.

  • You will manage a case load of customers from initial flight booking to happy returner
  • You will provide excellent customer service to every customer
  • You will ensure every customer has all the required paper work in place prior to departure
  • You will process customer payments
  • You will contact customers to chase due and overdue payments
  • You will achieve monthly sales and satisfaction targets
  • You will cross and up selling to customers over the phone
  • You will field telephone and email enquires
  • You will contribute to the overall development of Invasion Group strategies and plans
  • You will ensure the values of partnership, sustainability, social responsibility, cost effectiveness, transparency and accountability are reflected in your work

What you will have

  • You have a professional demeanour and appearance
  • You have a passion for networking in-person, and via phone
  • You have the ability to successfully develop lasting relationship with external partners
  • You are a high achiever with an exceptional track record of sales success
Onwards to our company and culture…

We are Invasion Travel

Described by the Manchester Evening News as “Salford’s coolest office”.

  

  

We are one of the largest youth travel organisations in the UK.

Offering a wide choice of life-changing and unforgettable experiences, whether that involves visiting the sites in Europe’s cultural cities, volunteering in South Africa, partying in Amsterdam, working at an American Summer Camp or teaching in Thailand.

  

Our office is an immersive, fun hub. 

Packed with movie memorabilia, as well as a a life size palm tree; the office also converts into a nightclub by night.

                              

At Invasion HQ, our focus revolves very much around a 'work hard, play hard, make a difference' mentality. We all strive to work as one team, towards one goal. This further reflected in the many social and team building events that we hold for our staff. Past events include, escape rooms, cocktail evenings and staff parties.

We provide the ideal environment for a graduate. We really throw all of our employees in at the deep end, which enables them to take on responsibility and allows them to gain experience and knowledge very quickly. There is furthermore the room for progression and flexibility to travel, for those who are motivated to go the extra mile.

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