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FDM Group

Graduate Technical Operations Consultant - Glasgow
Competitive
Location Glasgow
Starts ASAP
Deadline ASAP

Become a Graduate Technical Operations Consultant

As a Technical Operations consultant you will be managing the IT systems, applications and services that are used as vital components of a business’s operations and will be responsible for resolving any incidents that arise.

Location: Glasgow

What you will be doing

About the role:

As a Technical Operations consultant you will be managing the IT systems, applications and services that are used as vital components of a business’s operations and will be responsible for resolving any incidents that arise. The training you receive at FDM will develop your skills in Linux and Window Base Operation Systems, SQL and Information Security. We will prepare you to take responsibility for a critical service or application, focusing on a more specialist area such as Infrastructure, Environments, Networking or Security. Training will also include Software Development Lifecycle and Service Management best practice using ITIL. This role is extremely diverse and your day-to-day routine would be unpredictable with an array of fresh challenges each day, tackling major incidents through root cause analysis. This is a fast-paced role and would suit people who have both excellent technical and communication skills, as well as being able to remain calm under pressure.

What we offer you:

• Industry recognised training, covering both technical and professional skills to ensure you are business ready

• Opportunity to work with our market leading clients, as part of their integrated teams

• Comprehensive support and development programme throughout your entire FDM career journey including continue professional development, mentoring and networking events

• Opportunity to gain ITIL Foundation certification

• Relocation support where applicable for training and assignment(s)

What you will have

• A degree level qualification (2:2 or higher)

• Exemplary communication skills

• The ability to be geographically flexible depending on client location

• A demonstrable interest and desire to work in technology

• Able to commit to the full 2-year graduate careers programme

Learn more about FDM Group

We are FDM

As one of the largest graduate employers in the UK, we offer expert training and career opportunities for those with high-minded ambitions to succeed.

Our Culture

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Our Culture - What we do

We are a professional IT services provider, working with multiple clients across different sectors. As one of the fastest growing companies in Europe, we provide bespoke training to graduates to help their transition into a professional career.

In 2017, we launched the careers of over 1,100 graduates with only 11% of those coming from a Computing/ IT background. We welcome graduates from a variety of degrees and backgrounds. You don’t have to study IT to work in IT; your passion for technology and innovation is what matters.

As the UK’s leading IT Graduate Employer, FDM Group is a FTSE 250 employer with a global footprint working with some of the world’s most reputable organisations such as; HSBC, AXA, Save The Children and Virgin Media.

We are proud to be creating and inspiring exciting careers that shape our digital future, by embracing talent from varying backgrounds, nationalities, ethnicity and experiences.

Our Business Sustainability and Innovation team brings together initiatives around diversity and sustainability which provide continuous support to our workforce including: Consultant Peer Support, Mentoring Programme, the Alumni Network and FDM Career Community Events, to mention a few.

We understand that the Tech sector needs to retain, attract and build a talent pool that will fill the jobs of today and tomorrow. We especially understand the importance of increasing the number of opportunities for women in IT. We recognise that a gender-diverse leadership team is more likely to innovate and aim to build on these opportunities year on year.

The Recruitment Process

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"We want to see your personality come out... Where does your passion for IT lie?"

Our Graduates - Who we are

Rob's Graduate Story

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It’s a great transition from academia into the working world. I really feel like I contribute.

I’ve had a great opportunity to work with a massive global organisation… getting the chance to travel all across Europe.

Samantha's Graduate Story

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Our Future - Where we're going

Why Graduates Are Key to Our Future

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Maddie Field, Head of Business Sustainability and Innovation

Here at FDM, we create and inspire exciting careers; whilst primarily for graduates this also includes ex-Forces personnel and returners to work.

Thanks to this , the variety of experience in our office  is something we are rightly proud of - we don't have to try to be diverse, it's in our DNA.

We have multiple clients across the globe who our graduates will have the opportunity to work closely with in their career with us.

We want to invest in grad careers to help them to share and be a part of our success.