Sign In Join For Free

American Express

2022 Graduate Associate Product Manager
Competitive
Location Burgess Hill
Starts ASAP
Deadline 19 Nov 2021

Become a Graduate Associate Product Manager

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. 

Location: Burgess Hill

What you will be doing

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way.  Join #TeamAmex and let’s lead the way together.

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.

As part of our diverse tech team, you can deliver  software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

The Role

Become part of the digital transformation and help revolutionize the financial services industry.    At American Express, we provide customers with access to products, insights and experiences that enrich lives and build business success.  Our customers include our Cardmembers as well as the small businesses, merchants, corporations, and bank partners that are all members of the dynamic American Express network. As a Product Analyst, you have the opportunity to make your mark on technology and life at American Express. You’ll be challenged everyday as we craft products to meet the customers of tomorrow.  The Product Analyst role at American Express is an exciting opportunity for someone who wants to help shape experiences for one of the world’s top brands. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices – sweating every fine detail when it comes to developing the most effective technology led solutions to improve our customer’s experiences.

What type of work can you expect to do?

  • You will be responsible for the development and execution of new and emerging products, services and/or technology platforms, following a User Centered Design approach
  • You will manage projects from concept through production partnering with the necessary teams to shape a rich and engaging customer experience
  • You will be a passionate advocate for the customer, grounding ideas in data driven solutions by partnering with our customer research team to incorporate user insights and principles throughout the process
  • You will assist in the Agile product development process including writing user stories, defining support documents, and conducting usability testing
  • You will collaborate with internal and external partners as part of a cross-functional team

What you will have

Are you up for the challenge?

Skills/Experience

• Proven interest in technologies and customer-driven design

• Independent thinker who’s organized, has great attention to detail, and can multi-task

• Strong analytical, problem-solving/quantitative skills

• Willing to take risks, experiment, and share fresh perspectives

• Proficient in analytical and presentation tools, including Excel and PowerPoint

Educational Requirements:

• Currently enrolled in full-time Bachelor’s degree program

• Students must graduate in 2022 or recently graduated

Learn more about American Express

You lead the way. We’ve got your Back

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way. 

Life at Amex

01:40

I found my place at Amex

01:27

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey, with programs and benefits to back you at each stage of your career and life.

Together, we’ll win as a team, striving to uphold our powerful backing promise to our customers and each other every day. And, we’ll do it in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let’s lead the way together.