We are Direct Line Group
The UK's largest insurer and home to some of the nation's best-known brands.
When we started back in the 80s, getting insurance was a long, complicated business. You had to go through a broker and it was all a bit of a pain.
So, we decided it should be easier, by offering insurance over the phone. That's how we started the direct insurance revolution – and with strong values, distinctive brands and great people, we’re still leading the way today. Now, we're home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.
We’re an organisation with a clear mission: to make insurance easier and better value for our customers. So, we’re providing amazing, evolving products and services that are just what people need, with amazing, evolving careers for people like you.
We offer a wide range of careers from our Apprenticeship and Graduate programmes to roles in IT, HR, Marketing, Finance, Underwriting, Property, Claims and Customer Service to name but a few.
You can also visit our live discussion platform https://directlinegroupcareers.career-inspiration.com/app/home/ where you can read our colleagues’ stories and ask them a question, this will help you learn more about us and be better prepared for your application and interview.
Always something different!
Our Values
Our corporate values are behind the way we do business every day and, because everyone here helped to set them, everybody follows them. So, if you’re thinking of joining us, it helps if you share these values, too:
Do the right thing - Build sustainable outcomes not processes. Think commercially and choose the right path for our customers, our people and wider stakeholders.
Aim higher - Be ambitious to achieve even better results. Have confidence, innovate and try new things. Embrace change to deliver for each other, our customers and our shareholders.
Work together - Nobody has all the answers. Collaborate and draw upon the diverse skills across our business. Trust each other and focus on customer outcomes to beat our competitors.
Take ownership - Own our success by getting things done. Take the initiative and be accountable. Be curious and own your development and performance.
Say it like it is - Challenge drives progress. Your input matters so have the courage to say what you think and the patience to listen to others. Keep it simple and customer focused.
Bring all of yourself to work - Diversity delivers better outcomes. Be the real you and celebrate difference. Respect others, have fun and make this a great place to be.
Company Mission
Our vision is a world where insurance is personal, inclusive and a force for good. We help people carry on with their lives, giving them peace of mind now and in the future. We do that by providing amazing, evolving products and services that are just what people need. And amazing, evolving careers for people like you!
Life at Direct Line Group
Direct Line Group is an equal opportunity employer who values diversity. We do not discriminate, and we recognise and embrace that people work in different ways.
We will always adapt so you have the best and most comfortable working environment. We also know that your Life/Work balance may mean that ‘normal’ working hours are not always the right fit for you! But just contact our team, we're always happy to chat through your requirements and see what is doable.
If during the recruitment process you require any reasonable adjustments, please just let us know.