We are CityWest Homes

We are the leading provider of housing management services, maintaining and improving homes across Westminster.

Our Culture

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Our Culture - What we do

As Westminster’s leading housing manager, CityWest Homes manages over 21,000 homes, which includes 9,000 leaseholder homes, 12,000 social homes and the communities which they are situated in. We also manage one of the first and largest district heating systems in London.

Our aim is not only to provide first-class customer service to our 60,000 residents, but to develop and regenerate exciting new properties for tomorrow's generation.

Currently London is suffering a massive housing crisis, with an increasing number of homeless living on the streets and an impossible waiting list for social housing.

We are committed to reducing the wait for social housing and reducing the number of people forced to live on the streets through our asset regeneration and property development programmes, as well as a commitment to people living in our properties to help them get work and gain independence.

Additionally, we continually invest in existing properties to ensure they are places where people are proud to live and are not having a negative impact on residents’ health.

We have a property and development directorate made up of highly experienced and qualified team members from leading global property services organisations.

Our mix of backgrounds makes a rich and diverse workplace that we are extremely proud of. It also makes for a never-ending mix of socials throughout the years and some excellent industry events.

We have a private sector, professionalised approach to our development and property services, but what makes us different is that the work we do helps vulnerable people in need, and because of this our employees passionately care about what we do and the difference we are making.

As a graduate you will be an active part of the team, supporting our major strategic projects and getting involved with our clients and with teams across the business from day one.

Every day here is a completely different challenge, whether you are liaising with residents, meeting a professional leaseholder, developing a new construction site or updating our website.

Not only are we passionate about the work we do, and the residents in Westminster Borough, but we are also deeply committed to the well-being and development of our employees. This is demonstrated by our Investors in People Gold accreditation and placing top 50 in the Sunday Times Best Companies, 2015.

As well as award-winning development for our team, our pioneering Leap Into Action days and our work with the local homeless charity at Victoria allow us to extend this ethos to our local community.

CityWest Homes is committed to our employees’ engagement and career progression, and you will have opportunities while you work here to communicate through all levels of our organisation, from working with the repairs team, to discussions with the CEO.

We have APC counsellors who will coach you and support you through your APC (Assessment of Professional Competence) process, and experienced specialists who will develop your technical knowledge and leadership capabilities.

You will have a guaranteed job and a salary increase at the end.

Training at CityWest Homes

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Our Graduates - Who we are

Jonathan's Graduate Story

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The diversity at CityWest Homes as a company is genuinely one of the best things... coupled with the opportunities for progression for the right people.

Jonathan's graduate story.

  • Studied BSc Building Surveying at the University of Westminster 

  • Graduated in 2010 with a 2:1

  • Began at CityWest Homes in August 2013

  • Started as a Project Surveyor working in the Major Works team

  • Qualified as a surveyor after taking the RICS APC and received several promotions over three years

  • Now working with CityWest Homes as an Asset Strategy Programme Manager

Our Future - Where we're going

Why Graduates Are Key to Our Future

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Martyn Jones, Head of Asset Strategy and Regeneration

We were created in 2002 in partnership with Westminster City Council – this partnership gives us a unique position in the Property industry.

Overall we manage in excess of £5 billion of real estate assets, £400 million of development projects and are investing £50 million per annum in existing property in Westminster.

Our role encompasses both a consultancy service to the Council and a facilitator of excellent customer service to the 60,000 residents in our Central London properties. Our day-to-day operations are highly autonomous, with crucial decision-making often taking place in the office on behalf of Westminster.

With the second highest population growth amongst English local authorities, Westminster needs new homes. Our Property and Development teams are actively engaged with landowners, developers and other stakeholders to coordinate the delivery of over 1,000 new homes by 2021.

This work includes acquiring and disposing of assets to realign the existing portfolio to meet the future needs of our residents. Additionally, our teams are working on a 30 year investment programme worth an excess of £1.5 billion.

We have ambitious targets and require you to support us in achieving our goals. Graduates will be at the forefront of delivering our renewed focus on regeneration and development, as well as looking at how we work with our partners to deliver our high level of customer service in terms of maintenance and repair.

Jobs at CityWest Homes

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